There is currently a limitation for Internet Explorer 11 when attempting to export certain Financial Reports to Microsoft Excel. Our Development Team is aware of the issue and the fix for this is on the road map for the near future.
- In the meantime, the workaround is quite simple. When logging into the Autobooks application, just do so using an internet browser other than IE 11. We would recommend using Google Chrome, but you can use any other browser.
- If you need assistance with finding/downloading a new internet browser, you can use the site whatbrowser.org. This website is a good tool to use to see information not only on your current browser, but also on additional browsers that can be downloaded and used.